Shipping policy

Shipping Policy

Last updated: 26 February 2026

This shipping policy applies to all orders delivered within the United Kingdom.

Orders placed before 5:00 PM (GMT), Monday to Friday, will begin processing on the same business day.

Orders placed after 5:00 PM (GMT), on weekends, or on UK public holidays will be processed on the next business day.

Handling time: 1–2 business days (Monday–Friday)

During this time, orders are verified, prepared, and dispatched from our logistics network.

Transit time: 5–15 business days (Monday–Friday)

Delivery timeframes may vary depending on logistics conditions and destination.

Total estimated delivery time: 7–20 business days

These delivery times are estimates and may vary due to circumstances beyond our control, including carrier operations and customs processing.

For customers located in the United Kingdom:

The total price shown at checkout is the final amount payable.
No additional import duties, customs charges, or delivery taxes will be charged upon delivery.
Customers will not be required to make any additional payment to receive their order.

All applicable charges are handled within our fulfillment process.

We work with established international and local carriers to ensure reliable delivery.

The assigned carrier may vary depending on the shipping route and logistics partner.

Once your order has been dispatched, you will receive:

Please allow 2–5 business days for tracking updates to appear.

If your order is delayed, lost, or arrives damaged, please contact us at:

We will investigate promptly and assist in resolving the matter.

Email: support@nominaltime.com
Customer Service Hours: Monday–Friday, 09:00–18:00 (GMT)
Response Time: We aim to reply within 1 business day.